Accidents happen!

While we only sell and advise of using the most durable frames, we understand accidents happen; we’re here to help.

Bob O’Neill is a highly experienced dispenser, and support Black Forest Optical with repairing and maintaining your glasses. Optical dispensers are skilled professionals who are trained in the provision, manufacture and maintenance of spectacles and other important elements of eye care. As with most products, regular maintenance is paramount in ensuring you get the most out your glasses.

Tips to keep your glasses in the best condition

  • Have your glasses adjusted and professionally cleaned regularly
  • Use a microfibre cloth and cleaning spray
  • Store your glasses in a case
  • Don’t leave your glasses out in the sun
  • Limit the time your glasses might be on top of your head when not used
  • Fast turn around

    We always aim to have any repairs or maintenance completed in the quickest time possible.

  • Experienced Professionals

    Rest assured that your Glasses will be repaired by our experienced dispenser, Bob O’Neill.

  • Guaranteed Work

    We’re confident of our work, and will always guarantee any pair of glasses for a year!

Common Questions

Need more information? Contact us onΒ (08) 8351 2378

Fitting adjustments and general maintenance including hinge lubrication, tightening and ultrasonic cleaning are included for the life of your frames and sunglasses when you purchase them from Black Forest Optical.

If possible, we aim to complete repairs on the spot, however if unique/specific parts are required we will advise of the shortest time possible.

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